Shipping policy
Shipping Policy – Honovia Fit (Operated by ORPHE LLC)
At Honovia Fit, we aim to deliver your orders promptly and efficiently. Please read our shipping policy below to understand how we handle shipping and deliveries.
1. Shipping Options and Delivery Times
We offer multiple shipping options based on your location and the nature of your order. Estimated delivery times are as follows:
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United States: 2–5 business days
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Europe: 7 business days
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Rest of the world (including Asia, Australia, etc.): 7–10 business days
Note: These are estimated delivery times. Delays may occur due to customs procedures, carrier availability, or other external factors beyond our control.
2. Shipping Costs
Shipping fees are calculated based on the weight and destination of your order. These costs will be clearly displayed at checkout before payment. Occasionally, we may offer free shipping promotions for certain regions or order amounts — check our homepage or promotional banners for current offers.
3. Order Processing
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.
4. International Shipping and Customs
For international orders, additional customs duties, taxes, or import fees may apply based on your country’s regulations. These charges are the responsibility of the customer and are not included in our product or shipping prices. Please consult your local customs authority for more information.
5. Delayed or Lost Shipments
If your shipment is delayed or appears lost, please contact us at contact@honoviafit.com with your order number. We will promptly investigate and keep you updated on the status of your delivery. Please note that we are not responsible for delays caused by third-party carriers or customs processes.
6. Returns and Exchanges
If you wish to return or exchange a product, please refer to our Refund Policy for instructions on how to proceed.
7. Contact Information
If you have any questions regarding this policy or your shipment, feel free to contact us:
ORPHE LLC
2105 Vista Oeste St NW, Suite E - 1474
Albuquerque, New Mexico 87120
United States
Entity ID : 6142656
Email: contact@honoviafit.com
Website: www.honoviafit.com