Shipping policy

Shipping Policy – Honovia Fit (Operated by SKYROM LIMITED)

At Honovia Fit, we aim to deliver your orders promptly and efficiently. Please read our shipping policy below to understand how we handle shipping and deliveries.

1. Shipping Options and Delivery Times

We offer several shipping options depending on your location and the size of your order. Delivery times vary based on your shipping address and the chosen shipping method.

  • Within Europe: 2–5 business days

  • International (including USA and Asia): 7 business days

Note: Delivery times are estimates and may vary due to customs processing or other external factors beyond our control.

2. Shipping Costs

Shipping costs are calculated based on the weight and destination of your order. These costs will be displayed at checkout before completing your purchase. From time to time, we may offer free shipping promotions for specific orders or regions. Please check our current promotions for details.

3. Order Processing

All orders are processed within 2–3 business days after payment is received. Please note that we do not process orders on weekends or public holidays.

4. International Shipping and Customs

For international deliveries, customs duties and other fees may apply depending on your country’s regulations and policies. These fees are the responsibility of the customer and are not included in the shipping costs. We recommend contacting your local customs office for more information on any additional charges.

5. Delayed or Lost Shipments

If your order is delayed, please contact us at contact@honoviafit.com with your order number. We will investigate and provide you with an update on the status of your shipment. Please note that we are not responsible for delays caused by customs procedures or carrier issues.

6. Returns and Exchanges

If you wish to return or exchange an item, please refer to our Refund Policy for detailed instructions on how to initiate a return.

7. Contact Information

If you have any questions regarding our shipping policy or your order, please contact us:

SKYROM LIMITED
RM 602, 6/F, KAI YUE COMM BUILDING
NO.2C, ARGYLE STREET, MONGKOK
KOWLOON, HONG KONG
Registration Number: 76892293
Email: contact@honoviafit.com
Website: www.honoviafit.com